Students Speak Up, Administration Listens

Students Speak Up, Administration Listens


By Jack Georgis

Assistant Online Editor

One of the concerns that has been raised after the mid-semester announcement about OneLIU is whether student voices are heard by university administrators, and how they can communicate their concerns.

Dean of Students Michael Berthel believes that the Student Government Association (SGA) is an important vehicle for student concerns to be addressed. “The SGA is one of the most important tools that students have,” Berthel said.

There are several ways in which students can interact with SGA to voice their concerns or comments, he said. “There is a series of events throughout the year [such as] town hall meetings where students have an opportunity to come and talk to university administration and department heads throughout the university.”

Berthel also spoke of the importance of the success coaches in this process.  The success coaches are students’ “point of contact,” he said. “I would encourage students who want to have their voice heard or who have concerns or issues, whatever it’s regarding, to start with their success coach and have that conversation and to go that route first.”

LIU Promise, Berthel said, has an open door policy. “If students have concerns, they can walk in, they can set up a meeting, no questions asked at any time,” he said. “So at any time, a student can come in here [LIU Promise] and set up a meeting with me or speak with me, or email me and I’ll respond or we’ll meet with them.”

Many students reach out to Berthel via email, he said. “I do get concerns or comments from students, if they have an idea or something they want to bring to campus, they want a new service or program they want offered or they want to make a new club, we get emails like that all the time. Make sure you reach out, make your voice heard,” he said.

Not all students feel comfortable coming to the Promise office or calling on the phone, but Berthel said there are alternatives. “That’s why we keep up on social media and email, and how students express themselves it is important for us to know what students are feeling.” LIU Promise has social media accounts on Instagram (@postliupromise), Twitter (@PostLIUPromise) and Facebook (LIU Promise LIU Post).

The Promise office is always looking to improve how the administration receives and responds to feedback. “Things are more successful if they are student led,” Berthel said. “If students have a concern or have an issue or want to see something different, we’ll make that change.”

The success coach social held on Wednesday, Oct. 17 was a success, according to Berthel. “The idea was come in and talk to your success coach about an idea you had or something you want to see on campus; Jean and I were available to talk to students,” Berthel said, referring to Jean Anne Smith, the associate dean of students and Title IX coordinator.

Student feedback is necessary to go about the big changes on campus, Berthel said. “I think that students are everything we do and every decision we make is for students.” He stressed the importance of SGA in this process. “SGA really is there so that they can be the bridge between the students and the administration.”

Some students fear repercussions if they voice their concerns. But there is assurance for students. “There are no repercussions for bringing up comments or concerns,” Berthel said. “We want to hear students’ concerns,” Smith added. “If you don’t tell us, we will never know.”

Erica Ferrara, a senior geology and environmental sustainability major and the vice president of the SGA, said that the group has been working to improve how students give feedback to SGA and to the administration.

“SGA has been working very hard to have all student concerns heard by upper administration,” Ferrara said. “Our council has been meeting with multiple administrators in the past few weeks,” she added. These administrators include Berthel, director of campus life Ashley John, athletic director Debbie DeJong, President Kimberly Cline and director of facilities services Roy Fergus.

“We feel that in the past, SGA has not been as active in addressing the concerns of the student body,” Ferrara said, “but our current council is seeking to fix this issue by being more present, and more available to the student body.”

SGA plans to address these issues with tabling events to hear from students. “We have a series of tabling events coming up this week and next week [to hear] from students what their primary concerns are in regards to our campus,” Ferrara explained. “The council will then go through these concerns and bring them to the appropriate administrators and even create petitions for students to sign so that their voices are heard.”

SGA will create a newsletter to increase communication, and an anonymous comment forum. “We have created an anonymous comment form that can be accessed through a QR code that will be displayed all around campus, where students can submit comments, concerns, and suggestions to us,” she said.

In the past, SGA has hosted town halls at which administrators could listen and speak to students. “There will be a series of Town Halls this semester,” Ferrara said, “each focusing on a different area of LIU and so students can come with their concerns on the topics being discussed, and speak to the appropriate administrator. These smaller events will allow everyone to speak and be heard by upper administration.”

Ferrara encourages students to email or contact any member of the SGA executive board. She can be contacted at SGA is also seeking a Greek Senator and Athletic Senator. “We are also requesting that anyone interested in joining our council or getting involved in any particular initiative, to contact myself or Olivia Kavanaugh,” Ferrara said.


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